Travel Payment methods
You can order new Travel Cash cards under the function “Travel Payment methods”, and can also top up existing cards and order foreign currencies.
You can only use your own accounts for the order. Accounts belonging to another customer base (e.g. spouse) cannot be used. The foreign exchange rate used is set by Swiss Bankers Prepaid Services and can deviate from the bank’s published currency exchange rates.
Order new card or top up existing card
The Travel Cash card is available in Swiss francs (CHF), euro (EUR) and US dollars (USD). It saves you unnecessary currency exchange and exchange rate losses while travelling in Europe and the USA. A newly ordered Travel Cash card takes 1 to 2 working days to deliver. Information about the Travel Cash card can be found at: Swiss Bankers Prepaid Services.
The topping up of an existing card generally requires around 30 minutes to become active.
Order foreign currency
Before ordering, read the conditions in your destination country and the recommendations about payment means. Note the possible import and export limitations for the currency you are requesting. It generally takes 1 to 2 working days to deliver foreign currencies. However, it can require up to 5 working days to deliver exotic currencies.
“Denomination” refers to the face value of a banknote or the banknote value amount. There are always small, medium and large notes. The division among them always depends on the notes available in a currency.
Example: The following banknote sizes exist for Swiss francs: CHF 10, CHF 20, CHF 50, CHF 100, CHF 200, and CHF 1,000
In this case, the 10 and 20 franc banknotes are considered “small banknotes”, the 50 and 100 franc notes as “medium banknotes” and the 200 and 1,000 franc notes as “large banknotes”.
The range of currencies is listed below.
Standard currency banknotes
|HKD||Hong Kong dollar|
|NZD||New Zealand dollar|
|TRY||New Turkish lira|
Exotic currency notes
|AED||United Arab Emirates dirham|
|BAM||Bosnia and Herzegovina convertible mark|
|CNY||China Yuan Renminbi|
|CRC||Costa Rican colon|
|ILS||Israeli new shekel|
|KRW||Korean (South) won|
|LKR||Sri Lankan rupee|
|NIP||Northern Irish pound|
|SAR||Saudi Arabian riyal|
|TTD||Trinidad & Tobago dollar|
|TWD||New Taiwan dollar|
|XAF||CFA franc BEAC|
|XCD||Eastern Caribbean dollar|
|XOF||West African CFA franc|
|XPF||New Caledonian CFP franc|
|ZAR||South African rand|
For exotic banknotes, it cannot always be guaranteed that all denominations are available (large, medium or small). This means that for “small”, “medium” or “large” orders it may sometimes not be possible to grant a request. If, for example, the small denominations of the requested currency are lacking, then the ordered amount in such cases will be also be delivered in the medium and large denominations at hand.